Chief Customer Experience & Quality Officer,
Adani Airport Holdings Ltd.
Chief Innovation Officer,
Ozonetel Communications Pvt Ltd.
Chief Operating Officer,
Apollo Hospitals
Senior President - Head Operations and Customer Service,
Bajaj Allianz General Insurance Company
VP - Sales,
Gupshup
Lead – Channel Partnerships,
WhatsApp India
Senior Vice President- Chief Customer Experience Officer,
IIFL Securities
Head - CS & Customer Experience,
Tata CLiQ
Global Head – Centre of Excellence for Unified Communications and Collaborations,
TATA Communications
Executive Vice President - Operations,
Shiprocket
Director - Contact Centre, CX and Outsource Operations,
CoinSwitch Kuber
Director - Customer Success,
CoinDCX
Regional Sales Manager,
Infobip
Deputy Director - Call Center Operations,
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Senior Vice President - Customer Service,
Motilal Oswal Financial Services
Sr. Vice President - Customer Experience,
Future Generali India Insurance Company Limited
Director and Regional Head,
Freshworks
Global Head - L&D and Digital Customer Experience,
Wockhardt Group
Chief Service Officer,
M3M India Pvt Ltd
Vice President & Head - Customer Experience & Central Retention,
Bajaj Allianz Life Insurance Company
Executive Director & Co-Founder,
Phonon Communications Pvt. Ltd.
Vice President - Digital Strategy, Transformation & Digital Business Build,
Bajaj Auto Ltd.
Head Customer Experience,
Raymond Limited
Regional Head - Govt & OTT Partnership,
Infobip
Sales Specialist Leader, India & Saarc,
Avaya
DVP Customer Experience,
ICICI Lombard General Insurance Pvt. Ltd.
VP - Data Science and Consumer Analytics,
HDFC Bank
Head of Customer Experience (CS&L and Sales) for India & Middle East and Africa,
Mondelēz International
Head of Customer Experience, Learning & Development,
Kissht
Senior Vice President and Head – Customer Operations,
Tata AIA