PAST SPEAKERS

Dr Hammam holds more than 3 decades of experience with ICT emphasising artificial intelligence, enterprise information system, cybersecurity, broadband and mobile communication.

DR HAMMAM RIZA

President,

Agency of Assessment and Application of Technology (BPPT) Government

Indonesia

With a will to drive organisations to make better decisions, faster, across levels and functions, he possesses 10+ years of exposure in business, government and technology.

JUAN INTAN KANGGRAWAN

Head of Data Analytics,

Jakarta Smart City

Indonesia

BAMBANG DWI ANGGONO

Director of e-Government,

Department of Communications and Informatics, KEMKOMINFO

Indonesia

Setiaji is an accomplished leader with experience in working with governments and public sector organisations to ease the life of citizens of Jakarta with the help of technology.

SETIAJI

Head of Department at ICT - Digital Services,

Jakarta Provincial Government

Indonesia

A tech influencer and an experienced academician with interests in AI, NLP, image processing, biomedical engineering and computer network security.

DR LUKAS

Co-founder and Chairperson,

Indonesia AI Society

Indonesia

As a strong product, program and project management professional, Kaspar’s holds a strong knowledge in Analytics, Design Thinking, Big Data, and Digital Strategy execution.

KASPAR SITUMORANG

Executive Vice President,

PT Bank Rakyat

Indonesia

Alexander specializes in establishing AI, Machine Learning, Business Intelligence and Digital Transformation at Allianz Innovation Lab while driving changes in the organization and its culture.

ALEXANDER KURTH

Chief Data Officer,

Allianz

Indonesia

MICHEL HAMILTON

Chief Strategy, Transformation and Digital Officer,

Maybank Indonesia

Indonesia

At Tokopedia, he is responsible for managing operations, establishing partnerships with key stakeholders, BPOs & Technology providers and drive innovation in the areas of Customer Experience and Engagement.

RUDY DALIMUNTHE

VP of Customer Excellence,

Tokopedia

Indonesia

At Grab, Ridzki focuses on dealing with government relations, as well as leading initiatives and partnerships for security and social impact alongside a strategic role to build a digital ecosystem that will provide the best service for customers in Indonesia.

RIDZKI KRAMADIBRATA

President,

Grab

Indonesia

Syafri is driven by passions to translate complex business questions to quantifiable solutions by leveraging various analytical tools & quantitative techniques tailored to the problems.

SYAFRI BAHAR

VP Data Science,

Gojek

Indonesia

With over 20 years of experience in agile transformation across a wide range of industries around the globe, Jay also worked at global consulting firms transforming finance and government industries.

JAY JENKINS

Head of Specialist Engineering - Southeast Asia,,

Google

Singapore

Johnson is an experienced professional with a demonstrated history of working in the media, mining & metal industries, and his skills in Enterprise Architecture, ITIL, Databases, IT Service Management, and IT Strategy are commendable.

JOHNSON LOPULISA

Head of Information Technology,

The Jakarta Post

Indonesia

She possesses over 20 years of experience in Telecommunication, Media & Technology with broad local & global experience in Managed Services, Cloud, IP Planning, Marketing, Project Management of Partnership & Alliance.

SRI SAFITRI

Project Director of CX Transformation,

Telekom Indonesia

Indonesia

Her current role involves designing the customer experience in every customer journey through related touchpoints, implementing, assuring, and oversee all omni channels, both online and offline, for multiple stakeholders at Grab.

CUT NOOSY

Country Head of Customer Experience,

Grab

Indonesia

With 10+ years of E-commerce experience, Nick is highly customer-oriented and obsessed with CX. Nick is widely known as a strategic thinker driven by delivering real value to the world and implementing sustainable solutions to complex problems.

NICK DOP

Strategic Customer Experience (CX),

Bukalapak

Indonesia