PRIORITIZING & INTEGRATING CX INTO EVERY BUSINESSES
CX leaders alongside CMOs, CDOs & CXOs are convening virtually to discuss latest strategies, tech trends and opportunities in CX, MarTech & Data Analytics alongside best practices in defining, planning and documenting an organization-wide approach to prioritize & integrate CX.
ELITE CX LEADERS
EXPERIENCE THE FOREFRONT OF DATA ANALYTICS
WITNESS EXCITING USE-CASES
MEET GLOBAL TECHPRENEURS
Leaders across the landscape understand that if they want to start posting pre-pandemic numbers, they need to streamline the customer experience as much as possible.
World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place in strategic locations across the world.
As a part of the world tour, this Jakarta edition is virtually gathering pre-qualified CX leaders, Marketers & tech experts under one roof to discuss how the latest technologies and customer insights can be combined to change CX as we know it.
The summit will also host a combination of insightful sessions, keynotes, case studies and panel discussions sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.
In light of the health safety recommendations by governments across the world, World AI Show - KL will be hosted for CIOs, Heads of AI and global experts as a virtual online event, in lieu of an in-person event. We look forward to bringing together our ecosystem of tech leaders in this new virtual format to learn, connect and collaborate together. Stay tuned for more details to come.
Virtual events can easily lose one of the best benefits of live events: Human Connection.
To mitigate that, we are committed to keep this event engaging and get all the attendees involved through live interactions and direct one-to-one meetings – by utilizing the latest and state-of-the-art virtual event technologies available today.
VP of Customer Excellence,
Project Director of CX Transformation,
Country Head of Customer Experience,
Senior Vice President Customer Experience,
Head of Specialist Engineering - Southeast Asia,
Senior Advisor for Data and Artificial Intelligence,
Union Bank/ Corrupt Practices Investigation Bureau
AVP of Data Science,
Head Of Information Technology,
The Jakarta Post
From Innovation to CX Transformation: Effective Future-proof CX Strategies
Overcoming Business Challenges & Pain Points Around CX in the "new normal"
The latest in CX Automation, AI and the state-of-art technologies
Leveraging Voice of the Customer (VoC) to drive NPS
Exploring the CX - EX link
Omni-channel customer engagement strategies
CX & Social Media
Harnessing Big Data & Analytics for enhancing the customer experience
Aligning Organisational KPIs with Customer Experience Strategy for Business Growth and driving ROI
Personalisation at core of CX Strategy
Our advisory board consists of top technology experts and some of the brightest minds globally who play a critical role in the development of agendas, effective conference sessions design and cutting-edge content creation.
United Arab Emirates
Technology Fellow & Chief Data Scientist, Halliburton;
Senior Advisory Board Member, Trescon
Digital Transformation Evangelist;
Chair of the US ISO team on Innovation Management System; Advisor to MENA Governments;
Senior Advisory Board Member,Trescon
United Arab Emirates
Trescon is a global business events and consulting firm that provides a wide range of business services to a diversified client base.
Trescon is founded and managed by a group of specialists with more than 6 decades of combined expertise in successfully developing business events, trainings and consulting for corporates, governments, associations and high-net-worth individuals across the world. Our advisory board members comprise of an ever-growing exceptional mix of senior-level industry veterans and successful tech entrepreneurs.
With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high quality business platforms for our clients.