The COVID-19 Pandemic is forcing companies around the world to adapt to new ways of working and doing business, which is believed to become the new normal. Suddenly the technology aspect has become essenPal for any business and India Inc. is responding by adapPng to the technologies that equips employees to work anywhere, at any Pme. With this new hybrid work structure, it has become essenPal for enterprises to provide secure digital ecosystem for a seamless employee producPvity and customer experience.

Due to the extensive interdependency of industries, businesses that had conPnued operaPons during the pandemic are now facing dwindling profits. This is having a domino effect across the enPre economy. With many companies on the verge of collapse, the immediate need for business is to become ‘digital-first’ to sustain themselves in the market.

Governments are also making significant intervenPons to define a new way of working. As a result, organisaPons are rapidly adjusPng to the changing needs of employees, customers and vendors.

The priority is to provide a seamless, secure and connected workplace while ensuring employee safety. As a result, work from home is being adopted as the new normal, with only a few employees present on-site. The biggest drivers of the economy, primarily the IT/ITeS, Services, BFSI, Manufacturing, retail and supply-chain / logisPcs verPcals need to take proacPve acPons to prepare for the new world of work and to be transformed beyond recogniPon.

In this session we will cover:

• Need scalable and agile digital foundaPon that will deliver anyPme, anywhere access to enterprise applicaPons
• Create digital models for every part of the value chain enabling customer service funcPons to conPnue to work in the hybrid way while ensuring adherence to data protecPon regulaPons as well as service levels.
• Harnessing Data to create new compePPve advantages
• Establish a framework for ubiquitous security, along with seamless employee collaboraPon.

These are some of the concerning quesPons that the industry is grappling with in the present situaPon. Tata CommunicaPons and Trescon brings together key IT decision makers to discuss some of these burning quesPons.