CIOs play an increasingly important part in enabling sales to deliver long-term customer relationships. Those relationships now need to be more tech-empowered than any other time, because of the worldwide pandemic.
Customer-centric CIOs are also actively deploying state-of-the-art technologies such as artificial intelligence (AI) and advanced analytics. These innovations enable a more profound plunge into critical insights that can help unleash new products and revenue streams and make more-beneficial interactions. These technologies also enable new levels of proactive and preventive service designed to keep customers content and engaged over a longer lifecycle.
Come join us on this exclusive CXO Boardroom by Dr. Ganesh Natarajan who is the Founder of 5F World, a platform dedicated to investment and mentoring of start-ups, skills platforms and social enterprises. He is also Chairman of Skills Alpha, Pune City Connect and the Lighthouses Communities Foundation and Co-Founder of Global Talent Track, Kalzoom Advisors and Center for AI and Advanced Analytics.
Ganesh led two corporate success stories with distinction, APTECH from 1991 to 2001 and Zensar from 2001 to 2016. Zensar in the last five years had a CAGR market value growth of 44 % annually, a record in the industry. He is an Independent Director on the Boards of State Bank of India, Principal Asset Management, Hinduja Global Services, LHI Digital, Educate Girls, 1 Crowd, AVPN and SVP International.
Ganesh is a member of the Chairmen's Council of NASSCOM and the National Council of the All India Management Association. He has been Chairman of NASSCOM and NASSCOM Foundation, President of HBS Club of India and served multiple terms on the National Council of CII.
So who better can talk about the role of CIOs or Technology Heads in driving Organisational Growth?
This CXO Boardroom is also joined by Dulles Krishnan who is the Area Vice President at Salesforce. He oversees the Enterprise Business Segment which help large organisations transform their customer engagement processes. Dulles is passionate about the potential of Cloud Computing, & other Digital Technologies that are transforming industries.
Discussion Topics:
If you are a CIO/ Technology Head who is passionate about contributing towards organisational growth by using technology as an enabler and who has believed in redefining how the role of CIOs/CTOs/CDOs or Technology Heads is perceived in the traditional organisational outset.
We invite you to join us on this engaging CXO board room where we unitedly discuss the evolution and future-readiness of CIO’s in driving sales and creating the best possible Customer Experience.
Ganesh Natarajan
Chairman: 5F World, Global Talent Track, Pune City Connect, and SVP India, Founder: CAIA - Center For AI And Advanced Analytics, Kalzoom Advisors, and NES
Ganesh has been one of the most successful professionals in the Indian Information Technology Industry, having earlier been part of two major success stories in IT Training and Consulting, NIIT and APTECH.
During his ten year stint as CEO of APTECH he grew the company’s revenues fifty times and listed it on the Indian and London Stock Exchanges. He was named “CEO of the Year” by the Asia Pacific HR Conference in 1999 and received the Wisitex Foundation’s CEO of the Decade – Knowledge Award from India’s Minister for Information Technology in 2000.
Dulles Krishnan
Area Vice President,
Salesforce
Dulles is the AVP at Salesforce. He oversees the Enterprise Business Segment which help large organisations transform their customer engagement processes. Dulles is passionate about the potential of Cloud Computing, & other Digital Technologies that are transforming industries.
Dulles has spoken on these subjects at various customer and Industry forums in India and Asia Pacific region. Having worked in multiple countries & customers, he brings a strong global perspective, in addition to local country knowledge.
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
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