"Survive or Thrive: Managing Customer Expectations"
- CX Trends: What customers are expecting in 2019
- Preferred CX channel based on customer persona
- Dealing with changing customer expectations
Create a CX vision for your organization by delivering customer value that sets you apart. Build an emotional connection, simplify operations, create and implement strategies that make your organization truly customer centric by discovering next-gen interactions that leverage your satisfaction, loyalty and advocacy.
Zendesk is hosting senior level executives from the CX space across key industry sectors to discuss on how to integrate customer support and leverage their holistic experience.
Be a part of a premium experience which includes high level networking opportunities with senior-most decision makers, a special presentation by Zendesk on "Survive or Thrive: Managing Customer Expectations", followed by an interactive panel discussion on “Transform digital experiences by understanding your customer’s current journey”, delivered by industry experts.
"Survive or Thrive: Managing Customer Expectations"
"Transform digital experiences by understanding your customer’s current journey"
